Refund Policy

Welcome to Property Craft Solutions. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website or sign up for our newsletter.

• Email: support@propertycraftsolutions.com
• Phone: +1 (215) 906-7512
• Address: 6905 Cabot Ct, Prospect, KY 40059, United States

To be eligible for a refund, your item must be unused and in the same condition that you received it. Refund requests must be made within 30 days of purchase.

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed within 5–7 business days to your original payment method.

• Gift cards
• Downloadable products
• Items purchased on sale or with discount codes (unless defective)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company and bank — it may take some time before your refund is officially posted. If you’ve done all of this and still haven’t received your refund, please contact us.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and we’ll provide the return address and next steps.

Thank you for trusting Property Craft Solutions.